FAQs

Here are some frequently asked questions.

What makes the mTelehealth Home and Mobile Monitoring Solutions Powered by aTouchAway™ so unique?

aTouchAway™ has created the first easy-to-use, affordable, customizable, FDA-approved products that allow individuals to share important information with their healthcare team. Our fully automated and wireless “plug ‘n go” wireless system is designed to easily integrate with many different channels of communication, including cell phones, telephone lines, and the Internet.

What are the main benefits of the mTelehealth Home and Mobile Monitoring Solutions Powered by aTouchAway™ (for individuals, healthcare providers, insurers)?

mTelehealth has developed an easy and affordable way to remotely monitor and manage health and wellness, especially for the chronic conditions that account for 75 percent of all healthcare spending – diabetes, congestive heart failure, hypertension, obesity, and asthma. For individuals, mTelehealth offers ease of use, convenience, and affordability. Healthcare providers benefit from accurate, real-time […]

Is the aTouchAway™ system secure?

aTouchAway™ information systems utilize the highest security measures available. aTouchAway™ fully understands the concerns people have about privacy and takes every precaution to ensure that all health information remains completely confidential. All information transmitted over the Internet to and from the aTouchAway™ information management system is encrypted using Secure Sockets Layer (SSL) technology. To further […]

Is the mTelehealth Home and Mobile Monitoring Solution Powered by aTouchAway™ covered by insurance?

Currently, the aTouchAway™ system is covered by a select group of insurers. It is best to speak with your health plan to find out if it covers aTouchAway™ products and services.

How does the mTelehealth system work?

For easy at-home use, simply plug the tablet/phone in and a home is instantly ready for wireless communication. Our products make it easy to securely capture, store, and share health information such as glucose levels, body weight, blood pressure, pulse/heart rate, oxygen level and other health-related device data. All a user needs to do is […]

What chronic conditions can be managed with mTelehealth products?

mTelehealth’s current product line includes devices designed for individuals with congestive heart failure (CHF), hypertension (high blood pressure), diabetes, obesity, cardiac, pulmonary, and weight-related conditions.

How much does an mTelehealth Home and Mobile Monitoring Solution Powered by aTouchAway™ cost?

Each monitoring device is reasonably priced and comes packaged with a tablet or phone, the system’s wireless gateway. Users also pay a low monthly service fee, which is about the same cost as taking a friend to lunch. Some products are available free of charge through select health plans.

What advantages does an mTelehealth Home and Mobile Monitoring Solution Powered by aTouchAway™ have over other systems?

Other remote health management systems can be expensive, cumbersome, and overly complicated. The mTelehealth Home and Mobile Monitoring Solution Powered by aTouchAway™ is easy to use, customizable, affordable, fully automated, and secure. Users can communicate and manage their real-time health information whenever and wherever they want on the road or from the comfort of their […]

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