How it Works

mTelehealth Mobile and Home Health Monitoring Solutions®

How it Works

Patient / Consumer

The mTeleHealth Solution Powered by Ideal Life® allows Patients / Consumers with chronic conditions to automatically transmit their health readings collected from home and mobile medical monitoring devices directly to their Electronic Health Record .

The mTeleHealth Solution Powered by Ideal Life® provides benefits to the Patient / Consumer by:

Easily connecting to users’ medical monitors and automatically sending their health data to an electronic health record (EHR)
Providing greater accuracy and timeliness in recording patients’ readings – No need for log books or other forms of manual entry
Offering care providers the ability to respond to changes in patient conditions in a more timely manner, minimizing advancement of disease states and reducing related costs
Connecting a greater number of healthcare resources with a broader population of patients
Reducing the need for in-office doctor visits and unnecessary travel to healthcare facilities (less stress and impact on patients)
Providing the ability to supply health readings from patients’ homes or mobile on-the-go patient location (a more comfortable / relaxed setting)
Reducing costs and time lost from work associated with in-office doctor visits
Giving / getting peace of mind to family members and others who may have an interest in the condition of the patient, using remote connectivity

Consumers now have the ability to supply personal health data conveniently and seamlessly to a central repository / personal health record (PHR)(e.g., Microsoft HealthVault). The data can be reviewed and/or analyzed by clinicians and shared with family and other care providers. While the mTeleHealth system is targeted towards individuals with chronic disease and medication compliance needs, it also offers value when used in a wellness maintenance program.


Learn the advantages for Payors / Insurers using the mTeleHealth Solution Powered by Ideal Life® in order to lower their healthcare related costs.
The mTeleHealth Solution Powered by Ideal Life® is designed to be beneficial to Payors by:

Allowing payors to decrease healthcare costs attributed to individual patients
Increasing efficiency of healthcare resources overall
Allowing more patients to be treated at home or remotely, versus in-office visits and hospital stays
Helping reduce visits and admissions to the ER / hospital
Contributing to improve patient outcomes
Improving patient compliance
Reducing travel costs and other expenses for physicians

mTeleHealth’s Solutions Powered by Ideal Life® for Disease Management Organizations
Through proper remote patient monitoring, the progression of chronic diseases and/or the onset of co-morbidities can be slowed or avoided, translating into significant savings for your organization and the companies you represent.
Additionally, when used in support of Medicare and Medicaid patients, mTeleHealth’s solutions Powered by Ideal Life® can help you achieve significant productivity gains / cost reductions in terms of nursing activities, long-term patient tracking and retention of related equipment.
By letting patients take and send their medical readings virtually from anywhere, at any time, they become enabled to maintain more active lifestyles and familiar routines. They can remain in control of their medical conditions, rather than allowing their conditions to control them.
Wireless remote monitoring also enables you to get the data you need, when you need it. As a result, patients can be equipped with the most appropriate levels of education, treatment and intervention for their conditions. By being able to detect changes in patient conditions, before they display more serious symptoms, therapies can be adjusted and costly inpatient admissions avoided.
mTeleHealth Solutions Powered by Ideal Life® provides these types of capabilities in three parts:

Recording and transmitting patient monitor readings
Receiving and storing patient-sent data
Monitoring, analyzing and acting upon patient-sent data

Costs are typically based on a per-patient/month basis, which includes unlimited access to monitoring software, remote servers, all data transmission costs and dependent on consistent use by the patient.

Provider / Healthcare Organization Benefits

Providers / Healthcare organizations benefit from using the mTeleHealth Solution Powered by Ideal Life® with their home healthcare patients.The mTeleHealth Solution Powered by Ideal Life® is designed to bring benefit to Providers by:

  • Providing ability to cost effectively cover large patient populations with remote medical monitoring
  • Decreasing need for travel and wear on critical healthcare resources
  • Providing ability to serve a greater number of people (more efficient), in a short period of time
  • Increasing opportunity for collaboration with other healthcare resources
  • Allowing better follow up and ability to monitor and ‘stay ahead’ of a patient’s disease
  • Delivering a strong return on investment (ROI)
  • Improving a patient’s quality of life and their overall rate of compliance in a significant way

Recording and Transmitting Patient Monitor Readings Enabling remote patients to provide their health data requires the patient to purchase, or be provided with, the appropriate health monitoring equipment (e.g. Ideal Life® Gluco-Manager, Body Manager, BP Manager or SpO2 Manager).
When the patient uses a health monitor to collect a reading, the Ideal Life® Pod automatically receives the information and transmits it, using cellular-based technology, to a secure server for monitoring and review by nurse call center, clinicians, etc.
The Ideal Life® Pod offers a significant breakthrough for DMOs and other organizations who recognize the value of remote patient monitoring.

Mobility: The basic underpinning of Ideal Life’s technology is to enable wireless transmission of data from virtually anywhere a patient may be: at home, work, school, vacation or on the go. This enables patients to maintain their normal routine and encourages an active lifestyle by eliminating the need to be tethered to a point-of-care. Previous remote monitoring systems typically required connectivity to ‘land’ telephone lines. Removing point-of-care restrictions, helps patients to better comply with their prescribed treatments.
Simplicity:  Ideal Life® assures nothing gets in between the data and call center nurses. Once a reading is taken, the Ideal Life®Pod records and transmits it without the patient pushing buttons, connecting any cables, or navigating menus and on-screen commands. As a result, there is very little or no assistance required to set up the system with patients, and technical support issues are easily handled with minimal assistance.
Affordability:  From a pricing stand-point, the Ideal Life® Pod is very competitive and often costs less than most portable consumer electronic devices. Combined with mTeleHealth savings from reduced expenses in deployment, maintenance and lower care related costs, the mTeleHealth Solution ROI is significant.
Practicality: Unlike cell phone based remote monitoring solutions, the Ideal Life® Pod’s singular, dedicated mission, makes it much less susceptible to abuse, misuse, theft, and accidental discontinuance of carrier service. Additionally, by not linking health monitoring to cell phones, users are not exposed to the impact from carriers changing models, platforms, service options or “air-time” packages.
Receiving, Storing and Analyzing Patient-Sent Data
This part of the process is completely transparent to both the organization and patient. The Ideal Life® Pod automatically sends collected patient readings to a secure central server where the data is stored, after which data analysis can be performed.
Once stored to the server, data can be accessed securely by nurses / clinicians via web browsers, with no need for any software application. The web-based application offers a host of data management features for care professionals. The Ideal Life® web application and servers also supply data to enterprise level EHRs and PHRs and has the capability to integrate with EMRs.
Using a centralized, web-accessed, secure server provides your organization with numerous benefits, including:

    • Complete system implementation without any impact on existing IT infrastructure or additional costs for new hardware or system upgrades
    • No internal technical support, maintenance or software management overhead is required
    • Easy access by nurses, regardless of location: in the field, at the call center or working from home
    • Consistent use of the same, most up-to-date, version of software

Viewing, Monitoring and Acting Upon Patient-Sent Data
Accessing Ideal Life’s server allows nurses to utilize their web browsers to actively monitor all of their patients, as well as run important and often revealing analytics on an individual’s information. The data can also be used to populate a back office system.
Individualized thresholds and timetables can be established for patients that will automatically trigger alerts when patient readings fall outside their parameters – or if data is not received at all. When this occurs, not only is the nurse alerted, automated emails or texts to the patient can also be triggered to serve as a reminder, alert or facilitate connecting the patient with a nurse right away if necessary.
All readings and events can be reviewed, notated and used to create a variety of reports and graphic trending snapshots – all of which can be exported in various file formats.
Patients are easily added to the system and can be assigned, reassigned and managed just as easily. Nurses can maintain significant levels of patient information within the system. This allows access to everything needed at a glance, in order to provide quality care and excellent customer service.
In addition to the powerful features offered to nurses, the system is designed with sophisticated administrative, supervisor and management functions and tools to ensure a very flexible and customizable, yet totally secure, working environment.
mTeleHealth provides user training, helpful guidebooks and various levels of assistance.


Our value to these partners lies within our ability to provide a cost-effective alternative aggregator to enhance their system’s information / data supply.

Our current product line and our future product roadmap include solutions that can “stand alone” or that can “bolt-on”, in order to enhance our partners’ existing telehealth systems.

Ideal Life® has created a family of enabling devices that seamlessly fit into the user’s environment, effectively connecting them to their caregivers.

To help ensure Ideal Life®’ goal of maximum adoption, they are constantly expanding their suite of remote health monitoring tools including the equipment, OEM devices and software technologies that they integrate with.



  • Telehealth Enhancement Act of 2015 (HR 2066)

  • American Telemedicine Association – State Telehealth Policy Toolkit – Coverage and Reimbursement
    Telemedicine (called telehealth in some states) has allowed states to implement innovative health policy reforms that achieve significant cost savings and improve health outcomes. ATA has been instrumental in the development and passage of these reforms, providing education, outreach and engagement for key stakeholders at the state level. ATA is committed to establishing and promoting effective state policies and practices, to help states—and their citizens—realize the full potential of telemedicine.

  • American Telemedicine Association – State Telemedicine Gaps Analysis – Coverage and Reimbursement

    Payment and coverage for services delivered via telemedicine are one of the biggest challenges for telemedicine adoption. Patients and health care providers may encounter a patchwork of arbitrary insurance requirements and disparate payment streams that do not allow them to fully take advantage of telemedicine

  • Heart Failure Remote Monitoring Evidence From the Retrospective Evaluation of a Real World Remote Monitoring Program

    Given the magnitude of increasing heart failure mortality, multidisciplinary approaches, in the form of disease management programs and other integrative models of care, are recommended to optimize treatment outcomes. Remote monitoring, either as structured telephone support or telemonitoring or a combination of both, is fast becoming an integral part of many disease management programs.


    Click Here to Read the Full Study

  • Telehealth Modernization Act of 2015 (HR 691)

    Defines “telehealth” to mean, “with respect to health care that a health care professional is authorized to deliver to an individual in person under State law, such health care delivered by such health care professional to such individual not in person, from any location to any other location, and by means of real-time video, secure chat or secure email, or integrated telephony.”

  • Department of Health and Human Services Centers for Medicare & Medicaid Services Medicare Program

    Department of Health and Human Services Centers for Medicare & Medicaid Services Medicare Program; Revisions to Payment Policies under the Physician Fee Schedule, Clinical Laboratory Fee Schedule, Access to Identifiable Data for the Center for Medicare and Medicaid Innovation Models & Other Revisions to Part B for CY 2015
    This major final rule with comment period addresses changes to the physician fee schedule, and other Medicare Part B payment policies to ensure that our payment systems are updated to reflect changes in medical practice and the relative value of services, as well as changes in the statute.

  • Original Research – The Empirical Foundations of Telemedicine Interventions for Chronic Disease Management

    This report provides an analysis of the extant scientific evidence concerning the impact of telemedicine on three critical issues in healthcare—access, quality, and cost—with a focus on chronic diseasemanagement.We begin with a cursory review of these issues in the United States, followed by a brief discussion of the history and promise of telemedicine in addressing them.

  • Telehealth Bills Introduced in the 113th Congress

  • Telehealth Enhancement Act of 2014 – Senate Bill 2662

    To promote and expand the application of telehealth under Medicare and other Federal health care programs, and for other purposes.

  • Telehealth and Remote Patient Monitoring (RPM) Provider Case Studies 2013 – Ideal Life

    The LeadingAge Center for Aging Services Technologies (CAST) is pleased to provide the following six case studies on the impacts and benefits of telehealth and remote patient monitoring (RPM).We hope they will demonstrate for providers the benefits of using telehealth and RPM products.

  • Telehealth and Remote Patient Monitoring (RPM) for Long-Term and Post-Acute Care A Primer and Provider Selection Guide 2013

    The LeadingAge Center for Aging Services Technologies (CAST) is pleased to provide the following six case studies on the impacts and benefits of telehealth and remote patient monitoring (RPM).We hope they will demonstrate for providers the benefits of using telehealth and RPM products.

  • Shaping your telehealth strategy. Leveraging telehealth technologies to lower costs, improve quality outcomes and enhance the patient experience – 2014 Ernst & Young LLP

    Health care reform, the newly insured and a growing interest in population health management have intensifi ed the market’s interest in telehealth technologies and services. In looking to extend capabilities and patient interactions beyond traditional care settings, health care providers are developing integrated strategies for adopting telehealth technologies — as more payers and employers begin to pay for these services and as the value of these tools is increasingly quantified.

  • Unlocking The Potential of Physician-to-Patient Telehealth Services – The Information Technology & Innovation Foundation (ITIF)

    Imagine a world where patients in rural areas far from a nearby doctor can easily find a health care provider to consult with online from the comfort of their own homes; where doctors living in Pennsylvania can help reduce the backlog of patients waiting to see doctors in Mississippi; and where patients can connect to a doctor over the Internet for routine medical purposes with a few clicks of the mouse—like they do when ordering a book on Amazon.

  • 30 Days to Make a Difference: Evaluating the 30-Day Effects of a Comprehensive Remote Patient Monitoring, Shortened Provider Feedback Interval, and Patient Engagement and Education Program on Hypertensive Patients

    Bluetooth-enabled blood pressure devices communicated vitals to gateways, which then transmitted these measurements to monitoring software in real-time via the mobile network. Medical staff in the Telemonitoring Service Center not only monitored daily measurements, but facilitated a telephone-based, weekly patient questionnaire and patient education session, and kept providers apprised of the patients’ status.

  • Cost effectiveness of telehealth for patients with long term conditions (Whole Systems Demonstrator telehealth questionnaire study) – British Medical Journal

    Cost effectiveness of telehealth for patients with long term conditions (Whole Systems Demonstrator telehealth questionnaire study): nested economic evaluation in a pragmatic, cluster randomised controlled trial.

  • Circulation – Cardiovascular Quality and Outcomes – American Heart Association

    Despite well-established evidence-based medication and behavioral therapies to treat hypertension, major gaps in blood pressure (BP) control remain.1–3 Of the 76 million US adults with hypertension, more than half have uncontrolled BP.1 Uncontrolled hypertension is associated with an increased risk of acute myocardial infarction, stroke, kidney failure, and congestive heart failure.

  • How the U.S. Health Care System Can Reduce Avoidable Readmissions – The Robert Wood Johnson Foundation

    The issue of preventable readmissions has recently come to the forefront in our health care system due to the Medicare penalties imposed on hospitals with excessive rehospitalizations. Under the Affordable Care Act, more than 2,000 hospitals faced penalties in October 2012 because of high readmission rates for heart attack, heart failure and pneumonia, and these penalties will become more severe over time.

  • Effect of telehealth on quality of life and psychological outcomes over 12 months (Whole Systems Demonstrator telehealth study) – British Medical Journal

    Effect of telehealth on quality of life and psychological outcomes over 12 months (Whole Systems Demonstrator telehealth questionnaire study): nested study of patient reported outcomes in a pragmatic, cluster randomised controlled trial.

  • ECase Studies in Telehealth Adoption – The Veterans Health Administration – Taking Home Telehealth Services to Scale Nationally – The Commonwealth Fund

    Since the 1990s, the Veterans Health Administration (VHA) has used information and communications technologies to provide high-quality, coordinated, and comprehensive primary and specialist care services to its veteran population.

  • Case Studies in Telehealth Adoption – Centura Health at Home – Home Telehealth as the Standard of Care – The Commonwealth Fund

    Remote patient monitoring (RPM)—like home teleheath and telemonitoring— can help improve coordination, improve patients’ experience of care, and reduce hospital admissions and costs. Such technologies remotely collect, track, and transmit health data from a patient’s home to a health care provider and can facilitate communication and help engage patients in the management of their own care.

  • Case Studies in Telehealth Adoption – Partners HealthCare – Connecting Heart Failure Patients to Providers Through Remote Monitoring – The Commonwealth Fund

    Partners HealthCare’s programs in home telehealth have been driven by its Center for Connected Health, which has pilot-tested and implemented telemedicine and remote monitoring solutions.

  • Determining the ROI from Remote Patient Monitoring: A Primer – Center for Technology and Aging

    Remote patient monitoring (RPM) refers to a variety of high tech and high touch patient care approaches that do not require a face-to-face visit. RPM solutions promote better health at lower costs because they enable more frequent health status monitoring and feedback, make home the central place of care, serve as an early warning system of deteriorating health, enable early intervention, and, as a result, typically reduce emergency room visits and hospitalizations.

  • Effect of telehealth on use of secondary care and mortality – findings from the Whole System Demonstrator cluster randomised trial – British Medical Journal

    Efforts worldwide are dealing with the increasing prevalence of chronic disease among an ageing population. The past decade has seen the growing use of telehealth as one possible approach to this problem.

  • Getting to Value – Eleven Chronic Disease Technologies to Watch – New England Health Institute (NEHI)

    Confronted with shrinking budgets and growing costs, the U.S. health care system is under pressure to create value-based health care. Innovative health care technologies play a critical role in the quest for value; they offer the potential to lower costs while enhancing clinical outcomes, all the while expanding the reach of care to at-risk populations.

  • Fiscal Impact of California Assembly Bill 415 – Potential Cost Savings from Expansion of Telehealth – Center for Connected Health Policy

    Telehealth is a mode of delivering health care services that utilizes information and communication technologies to enable the diagnosis, consultation, treatment, education, care management, and self-management of patients at a distance from health providers.

  • Telemedicine – An Essential Technology for Reformed Healthcare

    The challenges that have hindered the spread of telemedicine in the past are dissolving as the forces governing care delivery are brought into better alignment.

  • The Connected Patient – Charting the Vital Signs of Remote Health Monitoring – California HealthCare Foundation

    In 2007, Forrester Research issued a market analysis tilted Healthcare Unbound’s Awareness Challenge: How to Make Consumers Want the Remote Monitoring Solutions the Need.

  • eConnected Family Caregiver – Brining Caregiving into the 21st Century – UnitedHealthcare

    This report describes the results of a study conducted to examine family caregivers’ receptivity to technology. In particular, the study assessed how helpful 12 technologies would be in supporting caregivers or helping them provide care.