Top 5 Uses for a Direct-to-Consumer Telehealth Platform

Direct to consumer telehealth offers consumers and providers a quick and easy means of collaborating on episodic care. But what are the ideal uses for this type of service?

By Eric Wicklund

October 02, 2020 – Direct-to-consumer telehealth has been one of the stalwarts of the past decade, offering providers and consumers the opportunity to collaborate online without the hassle of appointments, offices or even prior contact.

Most often the service is episodic and transactional, says Joe Kvedar, vice president of connected health at Partners Health and president of the…

3 Common Telehealth Technologies that Payers Cover, Leverage

Within the CDC’s three telehealth modalities, payers commonly turn to telehealth technologies including phone calls, secure direct messaging, and remote patient monitoring.

By Kelsey Waddill

October 02, 2020 – Phone calls, secure direct messaging, and remote patient monitoring are the three leading modalities that form the backbone of payer telehealth technologies.

According to the Centers for Disease Control and Prevention (CDC), there are three primary categories of telehealth: synchronous, asynchronous, and remote patient monitoring.

As telehealth technologies become more broadly used and available, members will have diverse…

New Bill Seeks to Improve Medicaid, CHIP Telehealth Coverage for Kids

The TIKES Act of 2020, introduced this week on Capitol Hill, would direct HHS to help states improve telehealth coverage in Medicaid and CHIP programs and compel two studies on telehealth use and collaboration.

By Eric Wicklund

October 01, 2020 – A new bill before Congress aims to improve telehealth coverage for children through state Medicaid and Children’s Health Insurance Program (CHIP) services.

The Telehealth Improvement for Kids’ Essential Services (TIKES) Act of 2020, introduced this week by US Reps. Lisa Blunt Rochester (D-DE) and Michael Burgess, MD (R-TX),…

Telehealth makes some aspects of cancer care virtual

Being able to speak in depth about her side effects via telehealth made all the difference for an Indianapolis woman who was struggling with painful side effects from hormone therapy treatments in the midst of the coronavirus pandemic.

It was sometimes challenging for Jill Minton to explain her pain to Dr. Anuj Agarwala, a Community Health Network physician specializing in oncology and hematology, considering the barrier of a computer screen, but he worked hard to understand the problem, she said.

Through trial and error, Agarwala had recommended three different hormone treatments,…

Telehealth Is Here To Stay. Are The Providers Who Refuse To Embrace It?

Telehealth provides convenience to patients. It has the potential to improve patient outcomes by ensuring worrisome signs and symptoms are discussed with a clinician as quickly as possible. And it’s a lifeline during a pandemic for medically-vulnerable individuals who should not be going anywhere near other sick people.

It also has the potential to be a direct threat to brick-and-mortar healthcare providers, with their expensive buildings and corridors full of currently empty beds.

Both regulators and traditional healthcare delivery systems fought telehealth’s expansion for years. Covid’s arrival upended most of their…

Anatomy of a Telehealth Program

Consider these questions to create the right telehealth program for your organization.

Telehealth enhances patient care by providing continuous connection and improved access to both primary and specialty care through the use of technology. Virtual visits are one part of the overall telehealth strategy, which could also include remote patient monitoring, symptom surveys, activity tracking, educational resources, medication reminders, and more. 

Choosing which elements to include in your telehealth program can be a challenge, so let’s look at some questions you can ask yourself in order to sort out which elements are most…


A familiar echo of “we should have done this earlier” surrounds processes that could have been implemented before the pandemic hit. Telehealth is a prime example. The American Telemedicine Association is taking advantage of its success during the crisis to make telehealth a permanent fixture in U.S. healthcare.

House calls seem like a quaint relic from a more halcyon time, but now they’re back—in the form of telehealth. The dramatic rise in the use of telehealth sprang from necessity brought on by the healthcare needs—and restrictions—caused by the coronavirus. The American Medical Association estimates that…

Alert: FCC Offers Guidance to Healthcare Providers Seeking Funding for Telehealth Services

The Federal Communications Commission released a public notice to help eligible healthcare providers apply for funding through the FCC’s Connected Care Pilot Program. The $100 million Connected Care Pilot Program is designed to offset eligible healthcare providers’ costs for connected care services, particularly to low-income Americans and veterans. Applications are expected to open soon, and interested entities should familiarize themselves with the application process and begin to gather the materials described below.

Eligible funding

The Connected Care Pilot Program will make about $100 million available…

Taming the wild telehealth frontier

COVID-19 has forever changed the way our healthcare system thinks about and delivers care. It has brought about a paradigm shift, giving rise to digital health technologies such as virtual care and remote patient engagement which are essential – now more than ever.

These innovative technologies, particularly telehealth and asynchronous communications platforms, offer a better and more efficient path for improving outcomes and lowering costs while meeting consumer demand for access and convenience. They’re also shifting the focus of care away from the clinical setting to the patient’s setting—whether at work, on the field…

Ensuring the Future of Tele-Mental Health

There has been a 4000% increase in commercial telehealth claims year-to-year and 1/3 of them are mental health claims. COVID-19 has precipitated a mental health pandemic.

Not only can the virus have direct neuropsychiatric effects, but the necessary public health measures we are taking to stem the spread, inconsistent messaging, and the pervasive uncertainty about the present and the future are contributing to unprecedented mental health problems. We have seen that delaying healthcare can have disastrous effects—from burst appendices to cancer being detected at later stages adversely affecting survival. The same can occur with a delay…

Using Telehealth to Make Patient Rounding More Efficient and Effective

In the latest Healthcare Strategies podcast, Sri Bharadwaj of Franciscan Health explains how the Indiana health system uses telehealth to improve patient care and care team collaboration.

By Eric Wicklund

September 28, 2020 – For hospitals across the country, rounding is both a vital and complex process, pulling together staff and specialists from across the enterprise to collaborate on patient care. At Franciscan Health, they’re using telehealth to make that process more efficient.

During a recent episode of Xtelligent Healthcare Media’s Healthcare Strategies podcast series Sri Bharadwaj, the Indiana health system’s vice…

FCC Extends Telehealth Program Purchase Deadline

The FCC has extended the deadline for its telehealth program recipients to use their money to buy eligible devices and services to the end of the year.

The FCC has given out $200 million in CARES Act telehealth subsidies for healthcare providers to purchase tablets and smart phones and other telehealth provision tech, as well as broadband service. 

The FCC stopped accepting applications July 8 because the money had run out.

Recipients had until Sept. 30 to spend the money, but the FCC’s Wireline Competition Bureau said Monday…

We’ve failed in chronic care management It’s time to change course.

In rearchitecting the system by training every care provider in every specialty, and enable lower-cost providers and communities, we will provide a new model of care where a physician isn’t the person who helps us when we’re sick — they help us be healthy.

By STEPHANIE TILENIUS / Sep 28, 2020 at 5:29 PM

The way we manage chronic disease in the United States is fundamentally flawed, and even counterintuitive.

There are different paths an individual…

To succeed with telehealth, know your “webside manner”

Telehealth has been in some level of development in many U.S. physician practices for years, but the COVID-19 pandemic has thrust it to the forefront of patient care, often before doctors have been properly trained to do it.

A webinar hosted by Massachusetts General Hospital, “Crossing the Virtual Chasm: Rethinking Curriculum, Competency, and Culture in the Virtual Care Era,” included five panel discussions with experts from around the country and focused on defining a framework for assessing competency for training in virtual care, as well as addressed challenges, workflows, strategies…

Using telehealth to manage chronic diseases

COVID-19 provided a much-needed catalyst for widespread integration of telemedicine. Now it’s time to use it against our biggest long-term health challenges.

Telemedicine is not a new idea; in fact, its roots can be traced back to the 1920s, when radio transmissions were used to send medical advice to ships at sea. Recent years have brought technological advances that allow us to weave telehealth into the fabric of everyday life. Yet, despite those advances, lack of reimbursement models and overall lack of comfort with telemedicine have hindered its adoption.

COVID-19 changed…

© 2020 mTelehealth, Inc. All rights reserved.