FAQ

aTouchAway™ has created the first easy-to-use, affordable, customizable, FDA-approved products that allow individuals to share important information with their healthcare team. Our fully automated and wireless “plug ‘n go” wireless system is designed to easily integrate with many different channels of communication, including cell phones, telephone lines, and the Internet.

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For easy at-home use, simply plug the tablet/phone in and a home is instantly ready for wireless communication. Our products make it easy to securely capture, store, and share health information such as glucose levels, body weight, blood pressure, pulse/heart rate, oxygen level and other health-related device data. All a user needs to do is take a reading with his or her device of choice, and the resulting information will be automatically saved and wirelessly transmitted to a secure remote information management system. A designated healthcare team can then access this information through the aTouchAway™ secure website portal to assist with timely and appropriate healthcare decisions.

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mTelehealth has developed an easy and affordable way to remotely monitor and manage health and wellness, especially for the chronic conditions that account for 75 percent of all healthcare spending – diabetes, congestive heart failure, hypertension, obesity, and asthma. For individuals, mTelehealth offers ease of use, convenience, and affordability. Healthcare providers benefit from accurate, real-time information that allows them to make the best decisions for optimal patient care. Insurers benefit from an affordable system that can be scaled to patient populations both large and small, and requires no additional software, training, or database reconfiguration. And of course, all these groups benefit from mTelehealth’s proven results, too.

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mTelehealth’s current product line includes devices designed for individuals with congestive heart failure (CHF), hypertension (high blood pressure), diabetes, obesity, cardiac, pulmonary, and weight-related conditions.

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aTouchAway™ information systems utilize the highest security measures available. aTouchAway™ fully understands the concerns people have about privacy and takes every precaution to ensure that all health information remains completely confidential. All information transmitted over the Internet to and from the aTouchAway™ information management system is encrypted using Secure Sockets Layer (SSL) technology. To further protect privacy, access to each user’s information is granted only after a unique ID and password are entered from a secured browser with 128-bit encryption support.

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Each monitoring device is reasonably priced and comes packaged with a tablet or phone, the system’s wireless gateway. Users also pay a low monthly service fee, which is about the same cost as taking a friend to lunch. Some products are available free of charge through select health plans.

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Currently, the aTouchAway™ system is covered by a select group of insurers. It is best to speak with your health plan to find out if it covers aTouchAway™ products and services.

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Other remote health management systems can be expensive, cumbersome, and overly complicated. The mTelehealth Home and Mobile Monitoring Solution Powered by aTouchAway™ is easy to use, customizable, affordable, fully automated, and secure. Users can communicate and manage their real-time health information whenever and wherever they want on the road or from the comfort of their own home.

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