Page 6 Case Studies in Telehealth Adoption Partners Health Care Connecting Heart Failure Patients to Through Monitoring

6 The commonweAlTh Fund

Exhibit 4. Proportion of Connected Cardiac Care Program Enrollees
with One or More Hospitalizations

100% 100.0% Proportion of enrollees with
90% 1 or more heart failure
80% hospitalizations
70% Proportion of enrollees with
1 all-cause hospitalization
60% 58.1%
50%
40% 39.8%
30%
20%
10% 13.3%
0%

One year prior to CCCP enrollment One year following CCCP disenrollment
(point estimate and 95% C.I.) (point estimate and 95% C.I.)

Data include 332 CCCP enrollments among 301 unique patients discharged from the CCCP program prior to July 1, 2009. Results are
similar within more recent cohorts of enrollees discharged from the program prior to October 1, 2009, and prior to January 1, 2010.

program increased their confidence and improved their confidence to self-manage, and helped them stay out
understanding of heart failure and helped them avoid of the hospital. In general, once patients are enrolled
hospitalizations (Exhibit 5). Of the 20 participants in in the program, less than 10 percent opt out of the
the pilot’s remote monitoring group who returned the program. Those that do drop out usually do so because
satisfaction survey, high levels of program satisfac- of personal factors, such as preferences, and not as
tion were recorded (93%). All patients reported that a result of problems with the technology. Diabetic
the equipment was easy to use, resulted in greater patients report that blood sugar monitoring was most

Exhibit 5. Results of Connected Cardiac Care Program Patient Satisfaction Survey

• 98% of patients reported learning more information about heart failure because of being enrolled in the CCCP

• 85% reported they felt in control of their health because of the program

• 85% reported they were able to gain control over their heart failure while in the program
• 82% reported they were able to stay out of the hospital because of the program

• 82% reported they were able to avoid the emergency room because of the program
• 77% reported they will continue to check their weight daily

• 64% reported they are conident that they can independently manage their heart failure

• 77% reported they would like their treatment providers to offer this program to other heart failure patients

Note: A subset of CCCP participants returned the satisfaction survey (n=93).
Source: Center for Connected Health.