Page 10 CaseStudiesinTelehealthAdoptionTheVATakingHomeTelehealthServicestoScaleNationally

10 The commonweAlTh Fund

noTes 11 M. Freudenheim, “Wired Up at Home to Monitor
Illnesses,” New York Times, Nov. 22, 2010, Health
1 A. Darkins, “Telehealth Continues to Make Its section, http://www.nytimes.com/2010/11/23/
Mark,” VHA Telehealth Quarterly, Oct. 2010 health/23monitor.html.
10(1):2. 12
2 P. Longman, Best Care Anywhere. Why VA Health Numbers relect multiple comorbidities.
Care Is Better Than Yours (Sausalito, Calif.: Poli- 13 P. Ryan, R. Kobb, and P. Hilse, “Making the Right
Point Press, 2007). Connection: Matching Patients to Technology,”

3 C. Byrne, L. M. Mercincavage, E. C. Pan et al., Telemedicine Journal and e-Health, 2003 9(1):1–8.
“The Value from Investments in Health Information 14 For more information, see http://bluebuttondata.org.
Technology at the U.S. Department of Veterans Af- 15 L. C. Baker, S. J. Johnson, D. Macaulay et al., “In-
fairs,” Health Affairs, April 2010 29(4):629–38. tegrated Telehealth and Care Management Program

4 S. M. Kehle, N. Greer, I. Rutks et al., Interventions for Medicare Beneiciaries with Chronic Disease
to Improve Veterans Access to Care: A Systematic Linked to Savings,” Health Affairs, Sept. 2011
Review of the Evidence, VA-ESP Project #09–009 30(9):1689–97.
2011 (Washington, D.C.: Veterans Health Adminis-
tration, Health Services Research and Development
Service, Jan. 2011).

5 Veterans Health Administration, 2010 VHA Facil-
ity Quality and Safety Report (Washington, D.C: .
Veterans Health Administration, Ofice of Quality
and Safety, Oct. 2010).

6 E. H. Wagner, “Chronic Disease Management: What
Will It Take to Improve Care for Chronic Illness?”
Effective Clinical Practice, Aug./Sept. 1998 1(1):2–4.

7 R. Kobb, N. Hoffman, R. Lodge et al., “Enhancing
Elder Chronic Care Through Technology and Care
Coordination: Report from a Pilot,” Telemedicine
Journal and e-Health, June 2003 9(2):189–95.

8 Ibid.

9 D. Lindeman, “Interview: Lessons from a Leader
in Telehealth Diffusion: A Conversation with Adam
Darkins of the Veterans Health Administration,”
Ageing International, Oct. 2, 2010 36(1):146–54.

10 A. Darkins, P. Ryan, R. Kobb et al., “Care Coordi-
nation/Home Telehealth: The Systematic Implemen-
tation of Health Informatics, Home Telehealth, and
Disease Management to Support the Care of Veteran
Patients with Chronic Conditions,” Telemedicine
Journal and e-Health, Dec. 2008 14(10):1118–26.