Page 3 DeterminingtheROIfromRemotePatientMonitoringAPrimer

Evaluating the ROI from RPM-based programs isn’t really different from evaluating the ROI of any
care-management intervention. The major difference is the incremental beneit of the technology from
improved outcomes and caseloads and the incremental cost of the technology. An organization thus may
seek to model ROI by comparing three different care-management paradigms:

1. The existing standard of care, which typically involves minimal support for an individual with
chronic illness.
2. Traditional care- and case-management, which is almost strictly based on human-to-human
contact via the telephone and home visits.

3. RPM-based care management, which is typically rooted in an “exception-based” model of
care in which staff focuses on patients who, based on RPM-based daily assessments, need
help that day, which in turn would result in higher caseloads.

The Center for Technology and Aging ROI of RPM Initiative

The Center for Technology and Aging (CTA), with funding from the California HealthCare Foundation, is
evaluating the ROI of ive RPM programs.

Program collaborators include:

• Center for Connected Health at Partners Healthcare

• Centura Health at Home
• Dignity Health

• Healthcare Partners Institute for Applied Research and Education

• Sharp HealthCare Foundation

• Veterans Administration Central California Health Care System

The Center for Technology and Aging (techandaging.org) is the national resource for expertise in
the use of patient-centered technologies for older adults. CTA supports the adoption and diffusion of
technology-enabled care that is patient-centered, coordinated, eficient and effective. CTA is focused on
four areas of opportunity that can transform lives: medication optimization, remote patient monitoring,
care transitions, and mobile health. Established with funding from The SCAN Foundation (www.
thescanfoundation.org), CTA is afiliated with the Public Health Institute (www.phi.org) in Oakland, CA.

Remote Patient Monitoring Diffusion Grants Program Center for Technology and Aging
3 Afiliated with the Public Health Institute
Supported by a grant from The SCAN Foundation