Page 7 Telehealth and Remote Patient Monitoring RPM for Long Termand Post Acute Care A Primer and Provider Selection Guide 2013

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Matrix, which is included in section 8. Informa- 2 definiTions
tion from the Telehealth and RPM Selection Matrix
will be available as an online Telehealth and RPM
Selection Tool to help LTPAC organizations narrow 2.1 Information and Communication
their selections to a manageable list of products that Technology (ICT) Infrastructure
meet their business line, care applicability needs Information and Communication Technology
and essential requirements, based on their answers (ICT) Infrastructure includes high-speed Internet
to key questions. connectivity, wired/wireless networks (switches,
routers, repeaters), servers, laptop/desktop comput-

1.3 Disclaimer ers, cloud-based information systems, mobile com-
munications device, etc.
The information included in this paper is meant
to assist care providers in the understanding and 2.2 Electronic Documentation
selection of telehealth and remote patient monitor-
ing (RPM) solutions, but cannot possibly include all Technologies
systems that may be available. Products mentioned Electronic documentation technologies are mainly
in this paper serve as illustrative examples. Infor- aimed at health care professionals and professional
mation about the functionalities and capabilities for caregivers such as electronic health records (EHR),
this effort were provided by participating vendors point of care (POC), point of services (POS) sys-
of telehealth and RPM solutions. A few telehealth tems, electronic prescribing (ePrescribing), elec-
and RPM vendors chose not to participate. Func- tronic medication administration records (eMAR),
tionalities and capabilities of listed telehealth and electronic charting and electronic workflow and
RPM products have not been verified, tested, in- documentation systems. Some EHR systems offer
dependently evaluated or endorsed by LeadingAge the individual and/or an authorized family member
or LeadingAge CAST. Please use this as general access to health information on a patient portal or a
guidelines in understanding functionalities and personal health record (PHR).
examples of current telehealth and RPM systems.
The Telehealth and RPM Selection Matrix may help 2.2.1 Electronic Health Record (EHR)
providers identify potential telehealth and RPM
solutions that may meet their requirements, and An EHR is a longitudinal electronic record of pa-
is intended to help them target vendors to submit tient health information generated by one or more
a Request for Proposal (RFP). Where appropriate, encounters in any care delivery setting. Included
provider case studies were identified and published in this information are patient demographics,
separately. However, providers are strongly advised progress notes, problems, medications, vital signs,
to verify functionalities of the telehealth and RPM past medical history, immunizations, laboratory
solutions prior to final selection through demon- data and radiology reports. The EHR automates
strations, site visits, reference checking and other and streamlines the clinician’s workflow. The EHR
due diligence steps. has the ability to generate a complete record of a

LeadingAge Center for Aging Services Technologies (CAST)