Page 127 State Telehealth Laws and Reimbursement Policies A Comprehensive Scan of the 50 States and District of Columbia

Center for Connected Health Policy

Live Video Reimbursement

New Mexico statute encourages the use and New Mexico Medicaid will reimburse for live video at the
reimbursement of telehealth, which includes live video. same rate as when the services are furnished without
the use of a telecommunication system.
Source: NM Statutes Annotated, Sec. 24-25-5 (2012).
Source: NM Administrative Code 8.310.2.
Private payers are required to provide coverage for
services delivered through live video, equivalent to in- Telemedicine is also covered by NM Managed Care.
person coverage.
Source: NM Medical Assistance Division Managed Care Policy
Source: NM Statute. 59A-22-49.3. Manual. Aug. 15, 2014.

(also see Medicaid column) Alternative Benefits Program & Managed Care
Program

The benefits package includes telemedicine services.

Source: NM Admin Code Sec. 8.309.4.16 & 8.308.9.18.
Store and Forward Reimbursement
New Mexico Statute defines telehealth as encompassing New Mexico Medicaid does reimburse for store and
Store and Forward. forward. To be eligible, the service must be provided
through the transfer of digital images, sounds, or
Source: NM Statutes Annotated Sec. 24-1G-3 (2012). previously recorded video from one location to another.
It does not need to occur in real time.
Private payers are required to provide coverage for
services delivered through store and forward, equivalent Source: NM Administrative Code 8.310.2.
to in-person coverage.

Source: NM Statute. 59A-22-49.3.

Remote Patient Monitoring Reimbursement
No reference found. No reference found.
Email/Phone/FAX Restrictions

No reference found. No reference found.
Online Prescribing

Physicians are prohibited from prescribing, dispensing No reference found.
or administering drugs or medical supplies to a patient
when there is no established physician-patient
relationship.

This includes prescribing over the Internet, or via other
electronic means, based solely on an online
questionnaire.

Physicians may prescribe online during a live video
exam. The prescribing physician must:

• Obtain a medical history;
• Obtain informed consent;
• Generate a medical record;
• A physical exam is recorded as appropriate by
the telehealth practitioner or a practitioner such
as a physician, advance practice nurse, or
physician or anesthesiologist assistant; or the

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