Page 12 Telehealth and Remote Patient Monitoring RPM Provider Case Studies 2013 Ideal Life

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Take Home Points Advice to Share with Others

Conducting in-home medication reconciliation and • If one has seen a single telehealth program,
providing RPM services resulted in: one has seen a single telehealth program.
• Early identification and treatment of disease One needs to design his or her own telehealth
exacerbation program based on the desired organizational
goals, population, competencies, and
• Reduced hospitalizations partnerships.

• Reduced bed days • Focus on patient services versus telehealth

• Reduced emergency room visits equipment.

• Reduced health care costs • Partnership/collaboration with the
organization’s chief financial officer is
• Actively engaged patients important to collect and analyze financial data.

Challenges and Pitfalls to Avoid • Collect and analyze the data that will
demonstrate ROI.
• The greatest challenge for telehealth
implementation is having a clear vision, • Focus on high-risk, high-cost patient
business plan and model with quantifiable populations.
return on investment (ROI).

• Hospitalist and primary care provider buy-in.

• The buy-in from the provider organization’s
chief financial officer, which is related to the
ROI mentioned above.

• Integrating the telehealth data with the
organization’s EHR.

Lessons Learned

• Understand the patient population and plan
the program based on the organization’s
unique needs and goals.

• It is much more difficult to integrate EHRs
with telehealth vendor software than initially
believed.

Telehealth and Remote Patient Monitoring (RPM): Provider Case Studies 2013