Page 10 Telehealth and Remote Patient Monitoring RPM Provider Case Studies 2013 Ideal Life

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encrypted and transmitted to a secure cloud server. first year, hospitalizations were decreased by a total
Daily, the telehealth nurses reviewed the patient of 550 admissions (820 during the three months
data and contacted all patients who had abnormal before implementation of the telehealth program,
parameters. The telehealth nurse conducted an and 270 during the three months of the telehealth
assessment, evaluated medication and nutrition program) for patients enrolled in the telehealth pro-
compliance and provided patient education. If gram. This was a 67% reduction in hospitalizations
the telehealth nurse believed the patient may have as a result of the use of telehealth. Also, the number
needed a medical intervention, the telehealth nurse of patients hospitalized decreased by 341 during the
contacted the patient’s doctor via the EHR. Patients telehealth program (512 patients prior to telehealth
were monitored for a three-month period and use and 171 patient during the telehealth program),
evaluated for discharge from the program or a three as figure 1 below shows.
month extension.
Hospital bed days during the telehealth program

Outcomes decreased by 2,596 as compared to before enroll-
Patient outcome data were pulled for the three ment in the telehealth program, as illustrated in
figure 2 below.
months prior to being enrolled in the telehealth
program, during the three months of telehealth Hospital costs, charges, readmission and reim-
program and again for the three months post- bursement analysis will be completed at the end of
discharge from the telehealth program. During the Vidant Health’s fiscal year.

Figure 1. Number of Hospitalizations and Patients Hospitalized Before,
During and After Enrollment in the Telehealth Program (n = 695 patients total).

Telehealth and Remote Patient Monitoring (RPM): Provider Case Studies 2013