Page 8 Telehealth and Remote Patient Monitoring RPM Provider Case Studies 2013 Ideal Life

7 reduCIng hosPITalIzaTIons and hosPITal days
Through TelehealTh
7.1 Provider: Vidant Health
Contributor: Bonnie Britton, MSN, RN, ATAF,
Vidant telehealth program administrator
7.2 Vendor: Ideal Life
Impacts and Benefits of Telehealth and Remote
Patient Monitoring (RPM) in:
• Health Outcomes (Blood Pressure, Blood
Glucose, etc.)
• Quality of Life/Satisfaction with Care
• Hospitalization and Hospital Readmissions
• Cost of Care and Return on investment (ROI)
to:
■ Providers
■ Payers
■ Consumers
Organization Type
Vidant Health is an integrated health system with
a tertiary care center, eight rural hospitals, 70+
primary care provider clinics, home health, and
hospice.
Telehealth and Remote Patient Monitoring (RPM): Provider Case Studies 2013
25
Other Partners
Vidant Health used Ideal Life to provide in-home
monitoring equipment (phone, Internet or cell
transmitting portable open database (POD) station,
and wireless peripheral sensors for blood pressure
(BP), pulse, oxygen saturation, scale, and finger
stick blood sugar (FSBS) and its Employee Health
Wellness Kiosk Program).
Organization Description
Vidant Health is one of the largest health care
systems in North Carolina. It is the parent company
of Vidant Medical Center, the tertiary services hub
that operates or manages eight diverse community
hospitals throughout the region and a number of
subsidiary corporations including physician prac-
tices, outpatient services, wellness services, critical
care transport, home health, hospice, and more.
Vidant Health serves 29 counties and more than
1.4 million people through an extensive regional
network. The system’s combined operations include
more than $1.5 billion in net revenues, more than
12,000 employees and more than 1,400 licensed
beds.
Project Description
Vidant Health implemented a post-hospital dis-
charge telehealth program to increase patient
access to care, lower hospitalizations and bed days,
enhance patient and provider communication
and engage high-risk, high-cost, low-engagement
cardiovascular disease and pulmonary disease
patients. A Patient Activation Measurement Tool is
used to identify low-engaged patients. Ideal Life’s