Page 3 Telehealth and Remote Patient Monitoring RPM Provider Case Studies 2013 Ideal Life

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1 InTroduCTIon

The LeadingAge Center for Aging Services Tech- ■ Staff Efficiencies
nologies (CAST) is pleased to provide the follow- ■ Quality of Life/Satisfaction with Care
ing six case studies on the impacts and benefits of
telehealth and remote patient monitoring (RPM). ■ Hospitalization and Hospital Readmissions
We hope they will demonstrate for providers the ■ Cost of Care and Return on investment
benefits of using telehealth and RPM products. (ROI) to:
The case studies are designed to help long-term and º Providers;
post-acute care (LTPAC) providers understand the º Payers; or
benefits that telehealth and RPM products can offer º Consumers.
to their care settings.
• Organization Name
This set of case studies is a companion to the 2013
CAST whitepaper entitled Telehealth and Remote • Organization Type (Housing with Services,
Patient Monitoring for Long-Term and Post-Acute Home Health/Home Care, Hospice, Adult Day
Care. The whitepaper includes a Telehealth and Care/Senior Centers, Assisted Living Facilities,
RPM Selection Matrix that compares 23 telehealth Acute Rehab Facilities, Long-term Acute Care
and RPM products from 16 vendors with respect to Hospitals, Long-term Care Rehab Facilities,
embodiments, different LTPAC settings, functional- Skilled Nursing Facilities, Intermediate Care
ities and features. Telehealth and RPM vendors that Facilities, Intellectual Disabilities/Mental
chose to participate in the self-review were offered Retardation/Developmental Disabilities
an opportunity to nominate a provider to write a (ID/MR/DD) Facilities, Continuing Care
case study on its use of the vendor’s telehealth and Retirement Communities (CCRC), Program of
RPM product. All-Inclusive Care for the Elderly (PACE))

1.1 Case Study Guidelines • Other Partners (Payer/Health Plan, Physicians’
Offices, Emergency Department, Hospital,
CAST provided guidance as well as a template for Accountable Care Organizations (ACO),
the case studies to help case study contributors. The Pharmacies, Others)
template included the following required sections: • Organization Description

• Case Study Category (case studies may cover • Project Description
more than one category)
Impacts and Benefits of Telehealth and • Telehealth and RPM System Type (Store-
Remote Patient Monitoring (RPM) in: and-Forward: Interactive Voice Response
■ Health Outcomes (Blood Pressure, Blood System (IVR), Store-and-Forward: Biometric
RPM, Other Store-and-Forward Systems:
Glucose, etc.) Other than IVR & Biometrics (e.g. Imaging,

Telehealth and Remote Patient Monitoring (RPM): Provider Case Studies 2013