Page 38 Telehealth and Remote Patient Monitoring RPM for Long Termand Post Acute Care A Primer and Provider Selection Guide 2013

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Some telehealth and RPM vendors have multiple User/Patient Home Base Unit, Single-User/Patient
embodiments of their products (Single-User/Pa- Mobile/Wearable Unit, Staff-Operated Multi-User
tient Home Base Unit, Single-User/Patient Mobile/ Mobile Unit, and/or Multi-User Unit/Kiosk.
Wearable Unit, Staff-Operated Multi-User Mobile
Unit, and/or Multi-User Unit/Kiosk). In this case, Program Development & Support Offered includes
the vendor was asked to provide information on Program Development (Planning, Business Model
each product separately. Templates, etc.), Telehealth/RPM Nurse Services,
Other Store-and-Forward Clinician Services, Real-
The Telehealth and RPM Selection Matrix includes Time Interactive Video Conferencing with Physi-
the following sections: cian/Clinician Services, Physician Engagement
Services, Patient Education, Patient Engagement,
Business Line/Care Applicability lists all the various and Family Engagement.
business lines to which the telehealth/RPM solu-
tion is applicable, including Physicians’ Offices, Available Ancillary Sensors/Devices covers Sensor
Emergency Department, Hospitals, Housing with Types (Stethoscope, Temperature Probe, Blood
Services, Home Health/Home Care, Hospice, Adult Pressure Cuff, Weight Scale, Heart Rate, Peak Flow,
Day Care/Senior Centers, Assisted Living Facili- Glucometer, Pulse Oximeter, Pulse Waveform, Spi-
ties, Acute Rehab Facilities, Long-term Acute Care rometer, EKG/ECG, High-Definition Still Camera,
Hospitals, Long-term Care Rehab Facilities, Skilled High-Definition Video Camera, Other Sensors
Nursing Facilities, Intermediate Care Facilities, listed, and Notes on Specialty Sensors Offered),
Intellectual Disabilities/Mental Retardation/Devel- and Sensor Connectivity (Wired, Wireless, and/or
opmental Disabilities (ID/MR/DD) Facilities, Con- Others).
tinuing Care Retirement Communities (CCRC),
Program of All-Inclusive Care for the Elderly Front-End Hardware Unit User/Patient Interface &
(PACE), Accountable Care Organizations (ACOs), Communications identifies the unit’s functionalities,
and Multiple Site Integration. user interface capabilities, and communications
modalities with the user/patient including Touch
System Type defines the basic function of the solu- Screen, Audible Prompts, Visual Prompts, Standard
tion and includes Store-and-Forward: Interactive Disease-Specific Questionnaires, Customizable
Voice Response System (IVR), Store-and-Forward: Questionnaires, Biometric Thresholds are Custom-
Biometric Remote Patient Monitoring, Other izable, and Branching Logic Based on Biometric
Store-and-Forward Systems: Other than IVR & Data and User’s/Patient’s Responses. Additionally,
Biometrics (e.g., Imaging, Consultation Notes, etc.), the various Communications Modality options are
Real-Time Biometric Remote Patient Monitoring listed as Plain Old Telephone System (POTS) Line,
(exists with Store-and-Forward as well) and Real- DSL Internet Connectivity, High-Speed Internet
Time Interactive Two-Way Video Conferencing Connectivity, Wi-Fi Connectivity, Cellular Connec-
with Clinician. tivity, and Minimum Internet Connectivity Speed
Required.
Embodiment provides information about the
physical system and includes the options of Single-

Telehealth and Remote Patient Monitoring for Long-Term and Post-Acute Care:
A Primer and Provider Selection Guide 2013